Frequently Asked Questions at North Beach Plantation
What taxes can I expect to pay?
Taxes are 12% and included when a rate is quoted.
What is included in the resort fee?
The resort fee includes access to all of the amenities we offer at the resort.
Do I need a credit card to check in?
Yes, we will need to verify the card on file if you want to use that for the remainder of your stay, and we will always need a credit card on file for incidentals.
Is there a surcharge to use my credit card for payment?
No, the use of a credit card will not incur a surcharge.
Does the resort provide parking (valet parking/free parking/across-the-street parking)?
We have free parking.
What is the parking garage height clearance?
The parking garage height clearance is 8’6’’.
What time is check-in and checkout?
Checkout is at 11 a.m. and check-in is at 4 p.m.
Is it possible to check in early? May we use the facilities before check in?
Guests can always pre-register, and if the room is not ready upon arrival, guests can enjoy the facilities; we will call as soon as the room is ready.
Do you accommodate late checkout?
Every situation and unit is different, so we advise guests to call the front desk the morning of checkout.
How do I edit my reservation?
You can always call our property or reservation line to make any changes to your reservation.
May I bring my pet?
No, we cannot accommodate pets at our resort.
How far away is the airport from the resort?
The airport is 15 miles away (about 25 minutes).
Is there a shuttle to and from the airport?
No, we do not provide shuttle services off of our property.
Is there a shuttle available to local attractions?
No, we do not provide any shuttle services off of our property.
Is Wi-Fi available?
Yes we have complimentary Wi-Fi and bandwidth. For a fee, guests can get high-speed Internet.
What are the restaurants at the resort? Do you have room service?
We do not provide room service. We do have a Seaside Café at the towers that serves breakfast and lunch until 3 p.m. and 21 Main, our restaurant on-site, that is open for dinner at 4 p.m. daily.
What amenities are offered to guests?
The amenities offered to guests are as follows: 2.5-acre oceanfront water escape, including a swim-up pool bar, infinity pool, hot tubs, waterfalls, lazy river, adults-only & kiddie pools, shuffle board, large checker/chess board, Cinzia Spa, wireless Internet, fitness center, 21 Main steakhouse, seaside café, and summer kids club.
Do you offer a concierge on-site?
The front desk sells various discount tickets to local attractions in the Myrtle Beach area.
What TV channels are available in the room?
We offer standard cable in each unit.
Are movies available on-site?
No, we do not have movies available on-site.
Are cots available for rooms?
We offer complimentary rollaway beds upon request. We have a limited amount, so they are on a first-come, first-served basis.
Is breakfast provided? If so, from what times? What is the price?
The Seaside Café serves breakfast from 7-11 a.m. and prices vary.
Do you have hair dryers in the room?
Yes, we have one hair dryer in the master bathrooms.
What newspapers does the resort provide, if any?
The Seaside Café has our local paper, The Sun News, for sale.
Where can I learn more about the Guest Reviews Terms & Conditions?
Guests can consult TripAdvisor for guest reviews.
Is there an iron and ironing board in the room?
We provide an iron and ironing board in each unit.
What is stocked in the kitchen of a room/efficiency/suite/condo?
Our condos and house kitchens are fully stocked.
Our efficiency kitchen is equipped with a microwave, coffee pot, and a mini-fridge.
Do you have handicap-accessible rooms?
No, we are not a handicap-accessible resort.
How do you rent chairs and umbrellas on the beach?
Guests can rent chairs and umbrellas through the City of North Myrtle Beach.
What are the pool hours?
The pool is open from 9 a.m. to 10 p.m. daily.
Do the units have a stocked mini-fridge?
Our mini-fridges are not stocked.
How many parking passes are allotted per room?
Allotment of parking passes is dependent upon unit size.
What is the security deposit for? How long does it take for the credit card pre-authorization to be released?
We will keep the guest’s credit card on file for incidentals. No pre-authorization will be taken.
Do the rooms have a washer and dryer?
All rooms, except a few of our flats, have washer and dryers.
Are the pools heated?
We have an indoor pool and lazy river that is heated, as well as our outdoor lap pool.
Are cribs available?
No, we do not have cribs. However, we can provide Pack ’n Plays on a first-come, first-served basis.
Do any units have a Jacuzzi tub?
Yes, all units in the towers, except our one-bedroom Beauforts, have a Jacuzzi tub.
Do you offer discounts to area attractions? What attractions are close?
We provide various discounted tickets to attractions around the Myrtle Beach area, including (but not limited to): Alabama Theatre, Carolina Opry, Medieval Times, Pirates Voyage, Ripley’s Aquarium, the SkyWheel, and WonderWorks. All tickets can be purchased by our front desk staff.
What is the damage waiver fee? What is included and not included?
The damage waiver fee is $39.95 plus tax. This covers up to $1,000 worth of damages in a unit.